Trouble viewing our video? We can help!
We've poured all the best of the new online video systems into this site which makes it pretty smooth - but it does require a browser that is "up to the challenge".
To watch the video clips on this site, you will need an up-to-date browser and the latest version of the Quicktime plug-in ready to go.
Here's what you can do...
ONE: Be sure you are using any of these browsers:
FIREFOX for PC running Windows XP or Vista, or for any Macintosh (our first choice BTW).
INTERNER EXPLORER 7 for PC's running Windows XP or Vista.
SAFARI for Macintosh
AOL EXPLORER 1.5 for PC's running Windows XP or Vista.
TWO: No matter what browser you use, you will need to have Quicktime 7.3.1 or higher installed on your computer. Download the latest version here. No need to pay for the "Quicktime Pro" version - the freebie version is all you need. Or better yet, we suggest downloading Apples' free iTunes application - even if you don't want to use it for playing music, it has a well designed "auto-updater" for Quicktime built into it. Works terrific on Macs and PCs of all flavors and is the easy way to playing our videos. Download iTunes from Apple here and run the installer - you'll be set in less that 4 minutes. Thanks!
Lost your ticket code? No problem...
If you have lost or misplaced your ticket code, it is on the email receipt you were sent if you used a credit card, and it's inside the "Your Details" page on the ShopShootSmarter.com store. Here's how to locate it from the store anytime you need to.
OTHER QUESTIONS?
What kind of video clips are on ShootSmarterTV?
All our video here is educational in nature, aimed at the professional photographer.
What is the quality of the video like?
Well, that does depend on your internet connection and your computers speed, but most viewers have no trouble watching high quality video (640x480 pixels) on their computers with very good clarity. Use our FREE TRIAL page and see any clip you like?
Do I need any special software to watch these videos?
Nope. All you need is a high speed internet connection like a DSL line or Cable modem, then use your Firefox, Safari, AOL or Internet Explorer 7 or newer browser to see the video content. If your browser does not have the Quicktime plugin already installed, your browser may “ask” to install it. Please do. It’s safe and is needed to see the video, but most viewers have the plugin already. If not, the easy fix is to download iTunes from Apple here and run the installer - it works great!
Can I download these videos to play later or on an iPod?
No, the video here on this is “viewable only” meaning you cannot download it. You will have to be online to see the videos.
When I buy a ticket to watch the video clips, when does the viewing time start?
The tickets, available for a month of viewing or as long as a whole year, begin immediately after you buy them. If you buy lets say a 1 month ticket, your time to view the clips will start when you complete the purchase, then expire in 30 days – to the minute.
Can I watch any videos on the site – even the brand new clips put up each month?
Sure can. Once you buy a ticket – any ticket – you have all access to any video clip on the website.
Are the video clips appropriate for kids and teens?
Absolutely. We don’t think this is the right website for nude photography, overly-suggestive references / images / posing, nor inappropriate footage of models thinly disguised as “glamour” photography. That is not what we are about here. This is a great place for your kids, teens, or even parents to learn professional photography without risk of being offended.